Privacy Policy

1. Our Commitment to Your Privacy

At ClayVeda, we believe privacy is a form of respect. Just as we handle our products with care, we handle your personal information with the same responsibility.

We collect only what is absolutely necessary to process your order and deliver it safely to you. Nothing more.

2. Information We Collect

We keep data collection minimal and purposeful. The information we collect includes:

• Email Address – used for order confirmation, delivery updates, and essential communication.
• Shipping Address – used only to deliver your order to the correct location.

We do not collect unnecessary personal details such as date of birth, gender, or identity documents.

3. Passwords & Authentication

Your security is important to us. We do not store any passwords on our platform.

If login or authentication is required, it is handled securely through trusted third-party services or one-time verification methods. This ensures your credentials are never exposed or stored by us.

4. Address Storage Policy

To keep your data simple and secure, we store only one active shipping address per user at any time.

When you add a new address, the previously saved address is automatically deleted from our system. This reduces data retention and minimizes risk.

5. How We Use Your Information

The information you share with us is used strictly for:

• Processing and fulfilling your orders
• Shipping and delivery coordination
• Order confirmations and important service updates

We do not send spam, promotional blasts, or unnecessary marketing emails.

6. Data Sharing & Third Parties

We respect your privacy deeply. We do not sell, rent, or trade your personal data with advertisers or external parties.

Your address may be shared only with trusted delivery partners for the sole purpose of delivering your order. No other use is permitted.

7. Payment Security

All payments on our website are processed through secure, industry-standard payment gateways.

We do not store card numbers, UPI IDs, CVV codes, or banking details on our servers.

8. Cookies & Website Functionality

Our website uses only essential cookies required for basic functionality such as session management and cart handling.

We do not use tracking, advertising, or profiling cookies. Your browsing activity is not monitored.

9. Data Protection & Security Measures

We implement reasonable technical and organizational measures to protect your data from unauthorized access, misuse, or loss.

However, no digital system is 100% secure. By using our website, you acknowledge and accept this risk.

10. Data Retention

We retain your information only for as long as necessary to fulfill orders and meet legal or operational requirements. Unused or outdated data is periodically removed.

11. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page. Continued use of the website implies acceptance of the updated policy.

12. Contact & Questions

If you have any questions, concerns, or requests related to your privacy, you may contact us through the details provided on our website. We believe in open and honest communication.